Support

We read every message and usually reply within two working days.

Cancel or change a subscription

Subscriptions are billed by Apple. On your iPhone open Settings, tap your name, then Subscriptions, and choose CampusFit. In the app, the same screen is under Profile, Manage or cancel subscription. Deleting the app does not cancel a subscription.

Ask for a refund

Refunds are handled by Apple. Go to reportaproblem.apple.com, sign in, and choose the CampusFit purchase.

Restore a purchase

On a new phone, or after reinstalling, open the app and tap Restore purchases on the subscription screen or in Profile. Use the same Apple Account you subscribed with.

Delete your data or your account

In the app, open Profile and tap Delete my data (or Delete my account if you made one). Everything is erased straight away. If you can no longer open the app, email us from the address on your account and we will delete it for you.

A figure about a college looks wrong

College figures come from the U.S. Department of Education College Scorecard. Tell us which college and which figure and we will check it against the source. Always confirm deadlines, requirements and prices with the college itself.

What the scores mean

The fit score (0 to 100) measures how well a college matches what you told us. It is not a chance of admission. The estimated chance is separate: it starts from the college's own admit rate and moves it by how your grades, scores and activities compare with what the college reports. It and the Likely, Target, Reach and High Reach labels are estimates and do not predict or guarantee any decision.